Students are able to provide access to their billing account with EU’s Student Accounts department by setting up their parent or guardian’s email address as a Proxy User.
The instructions below are transcribed from EU’s URL on this topic at: https://www.eastern.edu/about/offices-centers/student-accounts-office/frequently-asked-questions/undergraduate-frequently
What are the proxy instructions for students? (This must be done by the student before any access is available to the parent or guardian.)
Through http://my.eastern.edu students may grant authorization to individuals, such as family members or guardians, to access certain information online. An authorized individual is referred to as a “Proxy”. Students must initiate the process of adding a Proxy and granting them authorization. Please carefully read the instructions below.
All three steps must be completed for a Proxy to access student information.
Step 1: Navigating to the Add New Proxy page
Log into http://my.eastern.edu using your Eastern University username and password.
From the Self-Service Menu, select Student Accounts, then select View Account and Make Payments
You are now [technically] on a new website, called the Self-Service website. On the left side of the Self-service website are icons. The icon at the bottom, on the left – the little person in the circle – is the link to User Options. Select the User Options icon.
Select View/Add Proxy Access and FERPA release.
Select Add Another User from the drop down list.
Step 2: Fill out Profile and Additional Information
Enter a First name, Last name, Birth Date, Relationship and email address for the person you would like to add as a Proxy. Please do not enter your email address. The email address you enter will serve as the Proxy’s username. If you’re adding more than one Proxy, please use a unique email address for each Proxy as you cannot use the same email address for two Proxy individuals.
Step 3: Specify Authorization and Submit
Select the information you would like your Proxy to have access to view. You have the ability to change authorizations at any time by checking or unchecking specific pages. Changes are immediate.
After filling out the authorizations section look over the form, then select Submit. The proxy will say "pending," until the proxy has activated their account.
Your proxy will receive two emails outlining how they can activate their account and access the information you have authorized them to view. You will also receive copies of these emails to your eastern email.
You can change the profile or authorizations of a proxy, view a record of past authorizations, and view and manage what emails have been sent by selecting the Edit icon next to a given Proxy.
If you would like to create additional Proxy accounts, select the Add Another User and repeat steps two and three listed above.
What are the proxy instructions for parents and guardians?
After students have initiated the process of granting Proxy access, the parent or guardian who has been designated as the “Proxy” will receive two emails containing instructions on how to access and setup their account. Email 1 contains a link to login page and user name. Email 2 contains a temporary password.
Open Email 1, read it carefully, then select the link at the bottom of the email.
Open Email 2 and Enter your Initial Password. Eastern University is using multiple factor authentication, the verification code is required and will be sent to your email every time you log in.
Enter the verification code. Follow the instruction to enter the new password.
Click on the Eastern Student Accounts link to sign in to the proxy.
Choose student name and click continue.